The Quality System Behind GRACE ISO 9001:2015 Certificate
The system behind the certificate.
A certificate is a single page on a wall. The system behind it is not. Earning ISO 9001:2015 meant building and running a fully documented quality management system — one quality manual, sixteen controlled procedures, and more than thirty records that govern how GRACE sources, sells, inspects, and improves. This is what that system actually looks like.
ISO 9001:2015 is not a logo. It is a discipline.
ISO 9001:2015 is the world's most recognised quality management standard, used by over a million organisations in more than 170 countries. It does not check the quality of a single product on a single day. It checks whether a company has a repeatable system for delivering quality — one that is documented, measured, audited and continually improved. To be certified, an organisation has to prove it against every clause of the standard.
One manual. Sixteen procedures. Thirty-plus records.
Behind the certificate sits a controlled library of documents, each with its own code, revision number and owner. Nothing is informal; every form has a place in the system. This is the register that auditors work through — grouped here into six tiers.
| Tier | Document group | What it controls | Document codes | Scope |
|---|---|---|---|---|
| 01 | Core system documents | Quality manual, quality policy & objectives, and the sixteen procedures that define how every process runs. | GRS-QM-01 GRS-P-01 → P-16 | 1 + 16 |
| 02 | Document & records control | Controlled-document register, distribution log, external-document list and the master records index — so every document in use is the current, approved version. | QR-01-xx QR-02-01 | 4 registers |
| 03 | Procurement & supplier control | Raw-material and component suppliers are evaluated and scored, with an approved-supplier list and incoming-material inspection — every input that goes into our equipment is checked against specification at the source. | GRS-P-08 QR series | 3 records |
| 04 | Customer & sales process | Contract review, sales-process confirmation, customer-satisfaction survey and analysis, complaint handling and service-quality assessment. | GRS-P-07 · P-16 QR-04-xx | 6 records |
| 05 | People, equipment & knowledge | Annual training plan and records, staff performance review, equipment register and maintenance logs, and a documented organizational-knowledge list. | GRS-P-05 · P-06 QR-05-xx | 6 records |
| 06 | Risk, internal audit & review | Organizational-context and interested-party analysis, risk & opportunity register, the full internal-audit programme and the management-review cycle. | GRS-P-09 · P-12 audit + review set | 10+ records |
Built on risk-based thinking, not just paperwork.
The 2015 revision of ISO 9001 raised the bar: a certified company must understand its environment and manage risk before problems occur. GRACE addresses this with four dedicated analyses, maintained and reviewed as part of the system.
Organizational context
A documented assessment of the internal and external factors — market, regulatory, supply-chain and operational — that can affect our ability to deliver consistent quality.
Interested parties
A register of the needs and expectations of customers, suppliers, partners and regulators, so the system is designed around what stakeholders actually require.
Risk & opportunity register
Each identified risk is rated, assigned a control measure, and then re-evaluated for effectiveness — turning "what could go wrong" into a managed, tracked action list.
Organizational knowledge
The know-how that makes our processes work is captured and protected as a documented asset, rather than living only in individual heads.
The system checks itself — on a schedule.
Documents alone prove nothing. ISO 9001 requires evidence that the system is used and that it works. GRACE runs a closed improvement loop, with planned internal audits across every function and a formal management review at the top.
Plan the audit
A documented internal-audit plan sets scope, schedule and criteria for each department.
Audit each function
Department checklists — management, administration and sales — test real practice against the standard, with opening and closing meetings on record.
Log & correct findings
Any gap becomes a documented non-conformity report with a corrective action, an owner and a verification step.
Management review
Leadership reviews audit results, customer feedback and objectives, then sets improvements for the next cycle — and the loop repeats.
Why a documented system matters to your project.
Consistency you can repeat
Whether you order one unit or fit out a full kitchen, the same controlled processes apply — so the second order matches the first.
Traceability when it counts
Supplier checks, inspections and contract reviews are recorded. If a question ever arises, there is a paper trail to follow — not guesswork.
A partner that improves
Complaints and feedback feed a corrective-action loop. Issues are designed to be fixed at the root — and not repeated on your next shipment.
Issued, registered and independently verifiable.
GRACE's quality management system is certified to ISO 9001:2015 / GB/T 19001-2016 under registration No. 52826Q01060R000 — issued 14 May 2026 and valid through 13 May 2029. The certificate is registered and issued by Guangdong Rules Certification Co., Ltd. and is verifiable through China's Certification and Accreditation Administration (CNCA).
It is maintained by regular surveillance audits across the three-year validity period, and is available to project clients and distributors as part of our standard documentation pack — alongside product specifications, test reports and other compliance certificates.
ISO 9001:2015 at GRACE, answered.
Is GRACE ISO 9001 certified? +
Yes. GRACE operates a quality management system certified to ISO 9001:2015, implemented to GB/T 19001-2016. The certificate, registration No. 52826Q01060R000, was issued on 14 May 2026 by Guangdong Rules Certification Co., Ltd. and is valid until 13 May 2029. The system is documented in quality manual GRS-QM-01 and sixteen controlled procedures covering the full standard.
What does ISO 9001:2015 certification mean for buyers? +
It means GRACE does not rely on one-off quality checks. We run a documented, audited system for sourcing, selling, inspecting and improving — so quality is consistent and repeatable across orders. For a buyer, that translates into predictable output, traceable records, and a supplier with a built-in process for correcting issues at the root.
What is GB/T 19001-2016 and how does it relate to ISO 9001:2015? +
GB/T 19001-2016 is China's national standard, adopted word-for-word from ISO 9001:2015. A system certified to GB/T 19001-2016 meets the same requirements as ISO 9001:2015 — the two are technically identical.
How many quality documents and procedures does GRACE maintain? +
The certification package comprises 36 controlled documents: one quality manual, sixteen documented procedures (GRS-P-01 to GRS-P-16), and more than thirty record templates spanning procurement, sales and customer process, equipment, training, internal audit and management review. Every document carries a code, a revision and an owner.
Does GRACE conduct internal audits? +
Yes. The system includes a planned internal-audit programme with department checklists for management, administration and sales, documented non-conformity and corrective-action reports, and a formal management review by leadership. This closed loop is how the system is kept effective and continually improved, as ISO 9001 requires.
Can GRACE provide the certificate for tenders or due diligence? +
Yes. The ISO 9001:2015 certificate (No. 52826Q01060R000) is available on request and is independently verifiable through China's Certification and Accreditation Administration (CNCA) and the issuing body. It forms part of our standard documentation pack for project clients and distributors, together with product specifications, test reports and other compliance certificates.
Building or supplying a commercial kitchen?
Talk to a team that documents its quality — and get a single partner for your full commercial kitchen, from equipment to project delivery.