Last updated: July 15, 2026

Guangdong Grace Kitchen Equipment Co., Ltd. (“GRACE”, “we”, “us” or “our”) operates the website www.gracekitchenequip.com and related tools, applications and services (together, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide to us. When you submit an inquiry or quote request, download a catalog, subscribe to updates, or contact us by email, phone or WhatsApp, we may collect your name, company name, email address, phone number, country/region, and the content of your message.

Information collected automatically. When you visit our website, we and our analytics providers may automatically collect technical information such as your IP address, browser type, device type, language, referring pages, and pages visited, through cookies and similar technologies.

Information from social media platforms. We maintain official accounts on platforms such as Facebook, LinkedIn, YouTube, Instagram and TikTok. Where we use tools or interfaces provided by these platforms to manage our accounts and understand engagement with our own content, we may receive profile and interaction information in accordance with each platform’s terms and your privacy settings on that platform.

2. How We Use Information

  • To respond to your inquiries and provide quotations, project proposals and after-sales support;
  • To perform contracts and process orders, shipping and warranty services;
  • To operate, maintain and improve our website and Services;
  • To measure website traffic and marketing performance;
  • To send you information about our products and services where permitted, with the option to opt out at any time;
  • To comply with applicable laws and protect our legal rights.

3. Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics and Google Ads conversion measurement, to understand how visitors use the site and to measure advertising performance. Embedded content (for example videos) may set cookies from the relevant provider. You can control or delete cookies through your browser settings; disabling cookies may affect some site features.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers that support our operations, such as website hosting, analytics, email delivery and communication tools, under appropriate confidentiality obligations;
  • Business partners involved in fulfilling your request, such as freight forwarders and logistics providers, where necessary to deliver products or services you request;
  • Legal authorities where disclosure is required by applicable law, regulation or legal process;
  • A successor entity in connection with a merger, acquisition or asset transfer, subject to this Privacy Policy.

5. International Transfers

We are located in Foshan, Guangdong, China. Information you provide may be processed in China and in other jurisdictions where our service providers operate. Where required by applicable law, we take steps designed to ensure that transferred information receives an adequate level of protection.

6. Data Retention

We keep personal information for as long as needed for the purposes described above โ€” for example, for the duration of our business relationship and any applicable warranty or statutory record-keeping periods โ€” and then delete or anonymize it.

7. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites and platforms. Their privacy practices are governed by their own policies, and we are not responsible for them.

10. Children

Our Services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Guangdong Grace Kitchen Equipment Co., Ltd.
Foshan, Guangdong, China (full address on our Contact Us page)
Email: info@gracekitchen.com

See also our Terms of Service.